All passengers are required to present valid government-issued photo identification (federal, state or local). Example: driver’s license or passport.
All passenger names (first, middle and last names) on airline tickets/e-tickets must match your identification exactly, or the airlines will deny boarding. Suffixes (Jr., Sr., III, etc.) are not required.
Any changes after ticketing may result in additional fees and penalties.
Travel with photocopies of your travel documents and identification in case the originals are lost or stolen.
Important note for married people or anyone who’s changed their name: If your maiden/former name is on your identification, you must make sure your airline ticket has the same name. The name on your airline ticket must match the name on your identification.
Airport check-in and boarding
Mask usage is not required on most airline carriers nor in most airports.
To avoid being denied check-in or boarding:
You and your luggage must be checked in with the airline at least 45 minutes before flight departure. You may be able to check in online and prepay baggage fees; visit your airline’s website for information.
You must be at the gate at least 20 minutes before departure.
We recommend arriving at the airport at least two hours before flight departure to allow for long lines and delays.
If you have an early-morning departure, contact your airport to determine when the ticket counter will be staffed.
Airline websites and travel apps are useful for checking flight status and receiving notifications. The day before your scheduled departure, be sure to verify your departure time and gate with the originating airline listed on your itinerary.
The Masters Club mobile web app will include your flight information and confirmation number(s), to use as a reference at check-in.
Visit the TSA website at www.tsa.gov for more information.
Checked baggage fees
Baggage fees vary by airline and frequent flyer status. Contact your scheduled airline for up-to-date information.
All baggage fees incurred will be at your own expense at airport check-in.
Flight delays Once you check in, the reservation is in the hands of the airline. If your travel is interrupted or canceled while you are at the airport, please get in line at a ticket counter or service desk. Once your new flights are booked, please inform Masters Club Program Headquarters of the new flight information. While in line, if you’d like assistance with flight options, call Masters Club Program Headquarters at 866-241-1117 (press 2 for air). If you call outside business hours, you’ll have the option to be forwarded to one of the program’s air specialists for assistance.
Luggage identification Securely attach the Masters Club luggage tags you received in the mail to each piece of luggage you are checking. We also recommend enclosing within your luggage a business card, as this may help the airline identify your bag if the outer tag is detached in transit. Lost or damaged luggage is the sole responsibility of the airline.
Packing tips
One carry-on bag and one personal item (laptop, purse, camera bag) are permitted per person. The carry-on bag may not exceed 22” x 14” x 9” and must fit in the overhead compartment or under the seat in front of you.
Carry some toiletries and a change of clothes in case your luggage is delayed.
Prescription drugs, in their original containers, should also be in your carry-on luggage.
Be sure to carry your valuables on you or in your carry-on bag.
The TSA requires your luggage be unlocked, or you may use TSA-approved locks, which are available where travel goods are sold.
For the most up-to-date information, visit the TSA website and the airline’s website.
Verify departure time The day before your scheduled departure, be sure to call or check the airline website (phone numbers and websites listed below), or use the airline’s mobile app, to verify your departure time and gate. You may consider checking again before you leave for the airport on the day of departure.
Comfortable traveling clothes: Casual, loose-fitting clothing and comfortable walking shoes.
Daytime: For the Buying Show on Wednesday, a casual dress or skirt/slacks/jeans with a nice top is recommended for women. For men, we suggest casual slacks or jeans with a golf/collared shirt. For the afternoon, casual sportswear is appropriate for everyone. For Thursday, casual sportswear is appropriate for your selected activity. Touring attire should be casual, with comfortable walking shoes.
Evenings: Smart casual attire is appropriate for the Welcome Reception on Tuesday evening. A casual dress or skirt/slacks/jeans with a nice top is recommended for women. For men, we suggest casual slacks or jeans with a golf/collared shirt. For Thursday's farewell dinner, cocktail/dressy attire is appropriate. For women, we suggest a cocktail dress or dressy slacks and blouse; for men, we suggest slacks/chinos and a collared dress shirt (sport coat optional).
Credit cards If you have not traveled recently, you may want to contact your credit card company and advise them that you will be traveling to Las Vegas. As a security measure, credit card companies may put a hold on a card showing activity that does not follow your usual profile.
Destination tips
Have the resort phone number and address with you when you leave to explore the area.
Bring photocopies of your debit and credit cards. In case of loss, replacement will be easier.
Leave your travel documents in your room safe.
Expenses Personal items such as room incidentals, laundry, phone calls, movie rentals, minibar consumption and activities not sponsored by Master Halco will be at your own expense.
Gratuities and taxes Tips and taxes for all services outlined in the itinerary have been prepaid for you. Tips for optional sightseeing, additional meals and other services rendered should be handled individually.
Health Insurance Check with your health insurance provider to make sure they cover medical expenses in Las Vegas. Any treatments received while in Las Vegas must be paid for at the time of treatment and filed with your insurance company when you return home.
Hosted events
Masters Club Welcome Reception on February 20
Breakfast on February 21 and February 22
Masters Club Buying Show Event on February 21
Lunch on February 21
Hosted Activity on February 22
Farewell Reception, Dinner and Entertainment on February 22
Meal allowance A Visa gift card will be provided to help cover your meals at leisure—dinner on Wednesday, lunch on Thursday (if not included in your selected activity) and breakfast before departure on Friday.
Medical information Please advise Masters Club Program Headquarters of any medical conditions that may require special attention or treatment, if not already noted in your registration. Bring a copy of any prescriptions you are taking, and pack your prescription medicine in your carry-on luggage. We suggest you bring an extra supply in case of an unforeseen emergency. Do not pack medication in your checked luggage.
Name badges Your Masters Club name badge includes a colored stripe. The color on the badge helps us identify one another more easily. There are 12 colors, with each color representing a different group of Masters Club attendees. Customers and Master Halco employees are grouped by the Master Halco service regions of their business locations. Name badges should be worn to all planned group functions. They will identify you to your fellow travelers and assist the travel staff in recognizing you easily. Please note that you should not put your magnetic name badge near credit cards or magnetically encoded room keys, as the magnet on your badge may deactivate these items. Those with pacemakers should also take caution, as the magnets may cause the heart rate to increase. If you are unable to use a magnetic name badge, please stop by the Masters Club Hospitality Desk. The travel staff will be able to provide you with an alternative name badge.
Special dietary requests We are happy to help you with special menu requests (e.g., vegetarian meals, etc.) and any other special needs. Please contact Masters Club Program Headquarters if you did not note your request during registration.
Sponsored tours and activities Confirmations for your selected activities can be found on the Itinerary page of the program’s mobile web app. All appropriate tips have been paid to the guides, drivers and tour staff.
Time comparison Las Vegas is in the Pacific time zone. When it’s noon in Las Vegas, it’s 1:00 p.m. in Denver, 2:00 p.m. in Chicago and 3:00 p.m. in Boston.
Weather/sunrise, sunset In mid-February, temperatures range from an average high of 64°F to an average low of 44°F. Sunrise will be around 6:22 a.m., and sunset will be around 5:26 p.m. Click here for additional weather information or to see the 10-DAY WEATHER FORECAST.
Your Masters Club Program Headquarters travel staff We look forward to meeting you and assisting you in any way possible. Throughout the program, we will be available at the Masters Club Hospitality Desk or via the virtual help desk in the mobile web app.
